Supplemental Program

L7's Supplemental Program allows you to choose a la carte style from our full catalogue of services. We recognise that you may only need a specific component of our overall offering, and may only need that service for a short period of time, for a specific project or on an as-required basis. That's why we have tailored this program so you can take advantage of our world-class team of engineers delivering industry best-practice solutions, virtually on demand.

So, if you have a skill shortage, need some tasks done regularly but don't have the capacity, or don't have the specific skill set for a particular project, then our Supplemental Program might be the answer.

Immediate Benefits

This offering can be shaped by you and can be entirely unique to your circumstances. Here are the facets of the program that make it especially attractive:

  • You only take what services you need
  • Flexible, variable service for short- or long-term requirements
  • Access to the full L7 catalogue and specialised skill sets
  • Designed to augment your existing capabilities

The possibilities and solutions here are myriad and we look forward to exploring them with you.

Key Components of the Program

 Server UptimeWith this service we are continually monitoring the availability and performance of your critical server infrastructure. We ensure all systems are maintained at the right levels and with all the latest updates to give you the maximum uptime and peace of mind.   
CommCheck       Having communications to the outside world is critical to your business. Internet access and connections to remote offices are closely observed so that your operations are not disrupted.
SystemProtect Our systems ensure that you are protected around the clock from any malicious attack from virus hackers, Trojans and any external threat that could cause damage to your key business systems.
 DataSafeYour whole business is reliant on the data that you generate on your computer systems. We ensure that the data is safely backed up, and that the information is valid by continually monitoring that backups are successful and that data can be restored at any time.
 Desktop Services    Maintenance troubleshooting and updates to all workstations and printers keeps your company's lifeblood flowing and employees productive.  
 Virtual CIOWith L7's comprehensive reporting engine, we will deliver a quality health report on your IT environment once a quarter, advising you of any trends or longer-term issues that may need attention.
Proactive Maintenance Over 30 automated regular maintenance tasks are captured under this feature.
PerimeterGuardFirewall monitoring... we will keep an eye on this key piece of equipment, which acts as your gatekeeper to the outside world.  
SafetyNetThird-party hardware maintanance break/fix support (e.g., CiscoSMARTnet). 
On-site SupportOn agreed components per month.
DataTest Comprehensive              Data assessment, management and archiving are just a few of the things included here.